A conversation with
Randolph Manoe
Head of Strategic Management, JPCC
Challenges JPCC faced during the early days
In JPCC, there was previously a presumption about people’s productivity and effectiveness within the organization. This assumption often led to a lack of clarity and accountability, as objectives were not broken down into smaller, measurable action plans. This lack of oversight hindered collaboration and made it difficult to gauge overall progress.
“The team struggled due to a significant gap in knowledge and tools necessary for effective alignment, resulting in minimal visibility into individual assignments and the specific projects that team members were working on,” says Randolph, Head of Strategic Management
“The team struggled due to a significant gap in knowledge and tools necessary for effective alignment, resulting in minimal visibility into individual assignments and the specific projects that team members were working on,” says Randolph, Head of Strategic Management
As the organization expanded in size, it became crucial to articulate what they valued clearly and to cultivate a culture that celebrated those values. This clarity was essential not only for fostering a sense of belonging but also for driving engagement and motivation among employees, ensuring that everyone felt aligned with the organization's mission and objectives.
Implementing Happy5 company-wide
It initially took some time for JPCC to get everyone on board with the changes. The leadership understood the necessity of being very clear about the reasons behind the new initiatives—specifically, why there was a need for a new tool to monitor results and action plans, as well as why recognizing the habits that shape the organizational culture was essential.
The introduction of Happy5 not only provided a useful tool but also played a pivotal role in transforming the team's mindset.
“The Happy5 team actively engaged with the organization, helping to shape the thinking processes and offering valuable perspectives that enabled the leaders to sharply define their objectives. This collaborative effort was crucial in establishing a clear direction for the team,” adds Randolph.
Moreover, the Happy5 team contributed significantly to kick-starting new habits within the organization. They provided simple yet effective ideas that encouraged buy-in from team members, making the transition smoother. These initiatives helped create a shared understanding of the goals and the importance of each individual's role in achieving them, ultimately fostering a more cohesive and motivated team.
As a result, the organization began to see positive shifts in engagement and productivity, as employees felt more aligned with the newly defined objectives and cultural values.
Using Happy5 to reach new heights
JPCC utilizes Happy5 for goal management and performance review management. This focus arises from the fluid dynamics of the organization, which is mission-driven and constantly evolving. The leadership recognizes the importance of regularly assessing progress to ensure that the team is moving in the right direction and that everyone is aligned in their efforts toward achieving the overarching mission and objectives.
In this context, maintaining transparency becomes crucial. When goals and performance metrics are clearly communicated and accessible, it fosters a greater sense of alignment among team members. The organization understands that when individuals can see how their work contributes to the larger mission, it not only enhances their motivation but also encourages collaboration across various departments.
“By leveraging Happy5 for these purposes, JPCC can now conduct regular check-ins and reviews, allowing for timely adjustments to strategies and action plans,” says Randolph.
This ongoing process of reflection and recalibration ensures that all employees remain focused and engaged, ultimately driving the organization closer to its goals. The clarity provided by Happy5 enables the team to operate with a shared sense of purpose, making it easier to coordinate efforts and celebrate collective achievements.
The Impact of Happy5 at JPCC
As the organization embraced Happy5, their common language began to evolve significantly. A culture of continuous review emerged, fostering an environment where team members regularly assessed their progress and engaged in meaningful discussions about their objectives. This shift led to a growing sense of accountability, as individuals started to hold each other responsible for achieving their goals.
Most importantly, alignments within the team began to take shape. While the journey toward complete alignment was still recognized as a long-term endeavor, the early signs of success were encouraging.
“Team members are now more aware of how their roles and responsibilities are interconnected, which enhances collaboration and reduces silos,” concludes Randolph.
This newfound emphasis on accountability and alignment not only improved individual performance but also strengthened the overall cohesion of the organization. As JPCC employees adapted to this shift in language and practice, they found themselves more engaged and invested in their work, contributing to a collective sense of purpose.
The ongoing commitment to reviewing objectives and supporting one another’s efforts signified a positive transformation within the organization, laying the groundwork for even greater achievements in the future.
About
JPCC (Jakarta Praise Community Church) is a Christian church established in 1999. The non-profit organization has continued to serve the community through charitable programs and has expanded to three church locations offering online services that transcend geographic boundaries.
Industry
Non-Profit | Religious Organization
Region
Asia
Company Size
100 (SMB)
SG: Happy5 For The World Pte. Ltd.
ID: PT Indonesia Untuk Dunia
